Privacy Policy:
Our privacy policy section aligns with the California Consumer Privacy Act (CCPA) for an online coaching business:
- Introduction
This Privacy Policy explains how Perfectly Imperfect Living (“we,” “us,” “our”) collects, uses, and discloses personal information of California residents in accordance with the California Consumer Privacy Act (CCPA). By using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect the following categories of personal information from our clients and website visitors:
– Identifiers: Name, email address, phone number, and mailing address.
– Commercial Information: Records of products or services purchased, obtained, or considered.
– Internet or Other Electronic Network Activity: Browsing history, search history, and information regarding your interaction with our website.
– Geolocation Data: Physical location or movements, if you use location-based services.
– Professional or Employment-Related Information: If you provide details about your professional background relevant to our coaching services.
– Health Information: Any health-related information you voluntarily provide to us during coaching sessions.
- How We Use Your Information
We use the personal information we collect for the following business purposes:
– Providing Services: To deliver our coaching services, including scheduling sessions, managing payments, and providing personalized coaching goals.
– Communication: To respond to your inquiries, provide updates about our services, and send you relevant information.
– Improving Our Services: To analyze usage of our website and services to improve the user experience and develop new offerings.
– Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
– Data Protection/Security: We are committed to maintaining the highest standards of data security and privacy. Our security practices are in compliance with industry standards and relevant regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We regularly review and update our security policies and procedures to stay ahead of emerging threats and ensure the ongoing protection of your personal information. We believe in data minimization and only collect the personal information necessary to provide our services. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, it is securely deleted or anonymized. Our retention and deletion processes are regularly reviewed to ensure compliance with applicable regulations and to protect your privacy
- Sharing Your Information
We do not sell your personal information. We may share your personal information with third parties for the following purposes:
– Service Providers: We may share your information with third-party vendors and service providers who assist us in providing our services, such as payment processors, email marketing services, and website hosting providers.
– Legal Compliance: We may disclose your information as required by law, such as in response to a subpoena, or if we believe that disclosure is necessary to protect our rights or comply with a legal obligation.
- Your CCPA Rights
As a California resident, you have the following rights under the CCPA:
– Right to Know:You have the right to request that we disclose the personal information we collect, use, and share about you over the past 12 months.
– Right to Delete:You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
– Right to Opt-Out: While we do not sell personal information, you have the right to opt-out of the sale of your personal information.
– Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
- Exercising Your Rights
To exercise your CCPA rights, please contact us at admin@perfectlyimperfectliving.org or call us at 415-747-6240. Please provide sufficient information, such as a government-issued ID, date of birth and registered email and mailing address for the program. This allows us to verify your identity and process your request.
- Verification Process
For your protection, we may need to verify your identity before processing your request. We will use the information you provide in your request to verify your identity, and we may ask for additional information if necessary.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this policy.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: admin@perfectlyimperfectliving.org
– Health and Safety: The Program is designed to support holistic health and wellness. However, it is not a substitute for medical treatment. Participants should consult with their healthcare provider before beginning the Program, particularly if they have any pre-existing health conditions.
1. Medical Disclaimer
The content and services provided by Perfectly Imperfect Living Holistic and Integrative Health Coaching Program, including but not limited to coaching sessions, written materials, videos, and any other resources (collectively, the “Program”), are intended for informational and educational purposes only.
Not a Substitute for Medical Advice: The Program is not a substitute for professional medical advice, diagnosis, or treatment. You should not use the information provided in the Program to diagnose or treat any health problems or illnesses without consulting with a qualified healthcare provider. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition.
Consultation with Healthcare Providers: We strongly recommend that you consult with your healthcare provider before starting the Program, especially if you have a pre-existing health condition, are pregnant, nursing, taking medication, or have concerns about your physical or mental health. Participation in the Program is at your own risk.
2. Liability Waiver
Assumption of Risk: By participating in the Program, you acknowledge and agree that you are voluntarily assuming all risks associated with your use of the Program, including any physical or mental changes or effects you may experience. You understand that the Program involves guidance on lifestyle, nutrition, exercise, and other wellness-related practices, which may not be suitable for everyone.
Release of Liability: To the fullest extent permitted by law, you agree to release, waive, and discharge Perfectly Imperfect Living, its employees, agents, and representatives from any and all claims, actions, or liabilities for any physical, mental, or emotional injury, loss, or damage arising out of or connected to your participation in the Program. This waiver applies to all claims including, but not limited to, those resulting from negligence, breach of contract, or any other cause of action.
No Guarantees: While the Program is designed to support holistic health and wellness, Perfectly Imperfect Living makes no guarantees about the results you may achieve from participating in the Program. Individual results may vary, and any testimonials or examples provided within the Program are not intended to represent or guarantee that any individual will achieve the same or similar results.
Indemnification: You agree to indemnify and hold harmless Perfectly Imperfect Living, its employees, agents, and representatives from any and all claims, demands, or causes of action, including reasonable attorneys’ fees, arising out of your participation in the Program or your violation of these terms and conditions.
Governing Law: This Health Disclaimer shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under this Health Disclaimer shall be brought exclusively in the federal or state courts located in El Dorado County, California.
Acknowledgment of Understanding
By enrolling in the Program, you acknowledge that you have read, understood, and agree to the terms of this Health Disclaimer, including the Medical Disclaimer and Liability Waiver. You confirm that you are participating in the Program voluntarily and are fully aware of the risks involved.
- Coaching Relationship
– Role of the Coach: The Program provider offers guidance, support, and resources to help participants achieve their health and wellness goals. However, results are not guaranteed, and participants are responsible for their own progress and outcomes.
– Communication: Participants may contact the coach for support during the Program via email or the designated communication platform. Responses will typically be provided within 48 hours, excluding weekends and holidays.
- Termination
– Termination by Participant: Participants may withdraw from the Program at any time by providing written notice. However, no refunds will be provided for the remaining duration of the Program.
– Termination by Provider: The Program provider reserves the right to terminate a participant’s enrollment if they violate these terms and conditions or engage in behavior that disrupts the Program. In such cases, no refund will be issued.
- Limitation of Liability
The Program provider is not liable for any direct, indirect, incidental, or consequential damages that may result from participation in the Program. Participants agree to hold the Program provider harmless from any claims arising out of their participation.
- Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the state/country where the Program provider is based. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in that location.
- Amendments
The Program provider reserves the right to amend these terms and conditions at any time. Participants will be notified of any significant changes, and continued participation in the Program constitutes acceptance of the updated terms.
- Contact Information
For any questions or concerns regarding these terms and conditions, please contact admin@perfectlyimperfectliving.org.